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Ohio State Primary Care Grove City

Primary Care • Grove City, OH

★★★☆☆3.0/5851 reviews across 2 platforms

Ratings by platform

  • Birdeye (Ohio State Primary Care Grove City): 5.0/5
  • Birdeye (Ohio State Wexner Medical Center): 3.0/5 (851 reviews)

What patients say

Patients praise

  • Convenient location and access to services
  • High willingness among patients to recommend the broader health system
  • Availability of comprehensive primary care services

Common complaints

  • Confusing or difficult medical billing processes
  • Difficulty navigating complex phone and administrative systems

In patients' words

"Your billing system is a nightmare! I've been receiving care at WEXNER... When I contacted billing the explanation is that the payments were applied to another bill from Wexner that I have not yet paid."

— PissedConsumer (The Ohio State University Wexner Medical Center)

"OSU's main impediment to customer service is that every employee is up to their eyeballs in extremely strict procedures."

— Reddit (r/Columbus)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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