Gold Star Pediatrics - Groton, CT - ProHealth Physicians
Pediatrics • Groton, CT
Ratings by platform
- WebMD: 1/5 (WebMD) (1)
What patients say
Patients praise
- Compassionate and attentive care
- Expertise of doctors
- Warm and friendly environment for families
- Quick response for sick visits
Common complaints
- Billing transparency and practices (e.g., unexpected fees for follow-up questions during check-ups)
- Concerns regarding deceptive or unethical billing practices
In patients' words
"This office is unethical, deceptive and extremely pushy. On my daughter's most recent visit we were billed for the preventative visit which we were there for, but were billed additional (almost $150) because they billed the same visit as an additional outpatient visit because they asked some questions as a follow up to a previous visit."
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