Pequot Health Center - Groton - Lawrence + Memorial Hospital
Oncology • Groton, CT
Ratings by platform
- Birdeye (aggregated from multiple platforms): 3.5 out of 5 stars (274 reviews aggregate)
- Yahoo Local: 3.0 out of 5 stars (27 reviews)
What patients say
Patients praise
- Often described as a faster, convenient alternative to larger hospital emergency rooms for minor issues
- Some patients report efficient and friendly service for routine procedures like blood work and radiology
- Instances of thorough care from specific providers reported by some patients
Common complaints
- Reports of rude or dismissive staff and poor bedside manner
- Concerns about high and unexpected billing costs for emergency services
- Complaints regarding misdiagnoses and lack of thorough care
- Frustration with long wait times in the emergency or fast-track departments
- Operational issues including incorrect operational hours listings and facility maintenance issues
In patients' words
"Pequot health Care is an excellent place to go if you are sick. It is a perfect alternative to going to Lawrence and memorial hospital in New London... You just get seen at a faster pace at this particular place.... trustworthy, quick, and accurate."
— LocalityBiz User Review"DO NOT GO HERE UNLESS ITS AN EMERGENCY!! Or risk a ridiculously high bill! They are IN MY BCBS NETWORK yet for the 1 hr 15 min I was there, received 2 nasal swabs tests & 1 breathing treatment... I was shocked days later after being charged almost $4,000 for Bronchitis."
— Network of Care User Review (Kimberly Salen)More clinics in Groton
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