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Henry Ford Medical Center - Grosse Pointe
Emergency Medicine • Grosse Pointe, MI
Ratings by platform
- Birdeye (Henry Ford Medical Center - Cottage): 4.3/5 (219 reviews)
- Birdeye (Henry Ford Medical Center - Pierson): 3.9/5 (36 reviews)
- Yelp (Henry Ford Medical Center - Cottage): Not extracted from provided snippet (Not extracted from provided snippet)
What patients say
Patients praise
- Friendly and informative staff
- Some patients report timely care and good surgical outcomes
Common complaints
- Long waits in the emergency room
- Staff/customer-service attitudes described as defensive or lacking compassion
- Inconvenient hospital amenities (no vending/drinks/snacks nearby), especially for specific needs
In patients' words
"“Worst experience ever getting a mammography at cottage Hospital. I recommend you head elsewhere!”"
— Birdeye review snippet for Henry Ford Medical Center - Cottage"“Not good! Waited for super long in ER. The staff was defensive about the wait...”"
— localitybiz.com (Henry Ford Medical Center - Grosse Pointe Cottage — Hours & Reviews)"“The staff was very friendly and informative!... Very timely.”"
— Yelp review snippet for Henry Ford Medical Center - Cottage"“Why is this place still open? ... There isn’t even a vending machine or place to get a drink and snack.”"
— localitybiz.com (Henry Ford Medical Center - Grosse Pointe Cottage — Hours & Reviews)More clinics in Grosse Pointe
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