Poweshiek County Public Health - UnityPoint Health - Grinnell
Public Health • Grinnell, IA
Ratings by platform
- Women's Choice Award
What patients say
Patients praise
- some patients reported helpful and friendly care in specific areas like labor and delivery
- public health programs provide essential community services such as immunizations, communicable disease control, and a village closet for families in need
Common complaints
- reports of condescending, snarky, or rude behavior by staff and medical providers
- concerns regarding miscommunication and errors in patient care (e.g., wrong X-ray focus, incorrect contact information usage)
- complaints about providers not listening to patient symptoms or dismissing health concerns
- negative experiences with staff responsiveness in the emergency department and clinics
In patients' words
"When Diana Barba 26 went to UnityPoint Health – Grinnell Regional Medical Center for a consultation about a potential stress fracture, she said she was met with doors slammed in her face, a nurse who did not believe her pain and was called “a fucking bitch” by one of the nurses."
— The Scarlet & Black"I’ve never witnessed such terrible treatment in a healthcare facility. Nobody deserves to be treated this way when they don’t know what is wrong and are coming to you for help."
— MedicalRecords.comRelated articles
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