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OHSU Facial Plastic Surgery Clinic, South Waterfront

Facial Plastic Surgery • Gresham, OR

What patients say

Patients praise

  • Surgeons are frequently described as knowledgeable, thorough, and professional
  • Staff are often praised for being friendly, helpful, and creating a comfortable environment for patients
  • Patients appreciate the clear communication regarding procedures, recovery, and potential outcomes
  • Many patients express high confidence in the surgical expertise of the providers

Common complaints

  • Some patients reported difficulties with appointment wait times
  • Occasional concerns regarding bedside manner or lack of post-procedure follow-up communication
  • Instances where surgical outcomes did not meet expectations despite pre-procedure warnings

In patients' words

"Dr. Loyo was exceptionally thorough, kind, and knowledgeable every step of the way. I felt super safe and comfortable through this process from the consult to surgery to recovery. Her team as well was just as amazing!"

— OHSU Patient Reviews

"Dr. Krane provided an amazing experience. She explained the procedure thoroughly through consultation, and I felt completely comfortable going in to the procedure knowing what to expect. Her knowledge and confidence eased my anxiety..."

— OHSU Patient Reviews

"Everyone was very polite, very helpful, and SKILLED! I only wish that what I had done would have really worked for me. I still have the droopy eyelid and spasms. I was hopeful, they told me it might not work, and they were right..."

— OHSU Patient Reviews

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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