OHSU Facial Plastic Surgery Clinic, South Waterfront
Facial Plastic Surgery • Gresham, OR
Ratings by platform
- OHSU Patient Ratings (Press Ganey): 4.7 out of 5 stars (based on 165 ratings, 64 reviews) for Dr. Tom D. Wang (165 ratings, 64 reviews)
- OHSU Patient Ratings (Press Ganey): 4.9 out of 5 stars (based on 152 ratings, 72 reviews) for Dr. Myriam Loyo Li (152 ratings, 72 reviews)
- OHSU Patient Ratings (Press Ganey): 4.9 out of 5 stars (based on 194 ratings, 90 reviews) for Dr. Natalie A. Krane (194 ratings, 90 reviews)
- OHSU Patient Ratings (Press Ganey): 4.9 out of 5 stars (based on 218 ratings, 79 reviews) for Dr. Natalie Hoesly (218 ratings, 79 reviews)
- OHSU Patient Ratings (Press Ganey): 4.9 out of 5 stars (based on 223 ratings, 93 reviews) for Dr. John D. Ng (223 ratings, 93 reviews)
What patients say
Patients praise
- Surgeons are frequently described as knowledgeable, thorough, and professional
- Staff are often praised for being friendly, helpful, and creating a comfortable environment for patients
- Patients appreciate the clear communication regarding procedures, recovery, and potential outcomes
- Many patients express high confidence in the surgical expertise of the providers
Common complaints
- Some patients reported difficulties with appointment wait times
- Occasional concerns regarding bedside manner or lack of post-procedure follow-up communication
- Instances where surgical outcomes did not meet expectations despite pre-procedure warnings
In patients' words
"Dr. Loyo was exceptionally thorough, kind, and knowledgeable every step of the way. I felt super safe and comfortable through this process from the consult to surgery to recovery. Her team as well was just as amazing!"
— OHSU Patient Reviews"Dr. Krane provided an amazing experience. She explained the procedure thoroughly through consultation, and I felt completely comfortable going in to the procedure knowing what to expect. Her knowledge and confidence eased my anxiety..."
— OHSU Patient Reviews"Everyone was very polite, very helpful, and SKILLED! I only wish that what I had done would have really worked for me. I still have the droopy eyelid and spasms. I was hopeful, they told me it might not work, and they were right..."
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