Prisma Health Steadman Hawkins Clinic of the Carolinas–Greer
Orthopedics • Greer, SC
Ratings by platform
- Prisma Health official doctor search portal: Average ratings for individual providers at the clinic typically range from 4.8 to 4.9 out of 5 stars based on hundreds of reviews each. (Individual providers have substantial review counts, often ranging from dozens to over 900 ratings per provider.)
- Third-party business aggregate sites: Low/mixed individual feedback found on third-party aggregate sites. (Limited (e.g., 3 reviews cited for a related entity).)
What patients say
Patients praise
- High-quality orthopedic surgical expertise (specifically for rotator cuff and shoulder replacement)
- Personable and skilled surgeons
- Effective pain management outcomes for surgical patients
- Positive overall experiences reported by some patients with multiple providers at the location
Common complaints
- Long wait times in exam rooms
- Unclear communication regarding billing surcharges (specifically "Shift" after-hours fees)
- Perceived lack of concern from medical staff during appointments
In patients' words
"Dr. Lonergan has done rotator cuff surgery on my husband, both shoulders and one of mine. He is a great surgeon and very personable."
— Nextdoor (Patient review)"I was taken back at 9:10 but left waiting in the exam room for an hour and a half total! Never saw Dr. Kocol... She didn’t seem overly concerned."
— Unilocal (Patient complaint)"I felt like it was adequate but because it was Shift, I felt like it was rushed. ... billing management [regarding] the $45 surcharge."
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