Summit Health (Westmed) Urgent Care, Greenwich
Urgent Care • Greenwich, CT
Ratings by platform
- Birdeye: 4.8/5 (981)
- Solv Health: Not explicitly stated, but based on 4,694 patient ratings (4,694)
What patients say
Patients praise
- Professional and compassionate doctors and nurses
- Efficient urgent care service and short wait times once onsite
- Clean and well-equipped facility
Common complaints
- Difficulties with the centralized call center and phone system
- Lack of direct contact with doctors or medical staff
- Long wait times for responses or authorizations
- Frustration with automated phone menus
In patients' words
"I had a great experience here. I was in and out in under 1.5 hours and everyone was so nice to work with from the reception team, friendly nurses, to the doctor."
— Birdeye"This place is extremely frustrating to deal with because of Summit Health. There is no way to contact the doctor’s office directly, and you always end up having to talk to their call center..."
— LocalityBizMore clinics in Greenwich
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