Greenwich Hospital | Yale New Haven Health
Urgent Care • Greenwich, CT
Ratings by platform
- TrustReviewers.com: 4.0 out of 5 stars (97 reviews)
- Momentary (CMS data): 3 out of 5 stars (based on CMS HCAHPS) (365 patients surveyed)
What patients say
Patients praise
- Strong nurse communication scores
- Effective doctor communication
- High cleanliness ratings
- High recommendation rates (Inpatient ~73-77%; Outpatient ~91%)
Common complaints
- Concerns regarding billing practices for separately billed physicians (out-of-network issues)
- Staff responsiveness identified as an area for improvement
- Occasional reports of long wait times or poor communication in specific departments (e.g., ER/Radiology)
In patients' words
"From the ER to the medical oncology floor of the hospital, I had an amazing experience!"
— Yelp review"Nice facility BUT some hospital DOCTORS bill separately & may not be on your insurance plan."
— TrustReviewers.com reviewMore clinics in Greenwich
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