ECU Health Urology - Greenville
Urology • Greenville, NC
Ratings by platform
- ECU Health Patient Satisfaction Surveys (Matthew A. Collins, MD): 4.8 out of 5 (218 - 254 ratings)
- ECU Health Patient Satisfaction Surveys (Jeffrey B. Asbury, MD): 4.8 out of 5 (161 ratings)
- ECU Health Patient Satisfaction Surveys (Jonathan N. Hamilton, MD): 4.9 out of 5 (221 - 242 ratings)
- ECU Health Patient Satisfaction Surveys (Brian M. Whitley, MD): 4.8 out of 5 (99 ratings)
- ECU Health Patient Satisfaction Surveys (Nathaniel J. Williams, DO): 4.7 out of 5 (146 ratings)
What patients say
Patients praise
- excellent communication and clear explanations of medical conditions and treatments
- genuine empathy, compassion, and caring bedside manner
- thoroughness and willingness to listen to patient questions and concerns
- professionalism and expertise in urological care
Common complaints
- occasional instances of feeling rushed or that the patient's time was not valued
- some patients reported limited discussion regarding specific conditions outside of primary diagnoses
In patients' words
"Dr. Collins (Urology) is an excellent physician. He is not only a skilled surgeon, but a genuinely compassionate man with a friendly bedside manner making him so easy for patients to talk to."
— ECU Health patient survey"Can't say enough good things about Dr. Hamilton and his staff. Someone finally listened and took me seriously I feel like. Very satisfied with the knowledge given in response to my concerns and questions and the fact they didn't just brush me off."
— ECU Health patient survey"I appreciate Dr. Whitley listening to me and treating me like a human being. I thank him for not judging me"
— ECU Health patient survey"Doctor made me feel as though I wasted his time"
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