Home Health & Hospice Services - ECU Health
Home Health & Hospice • Greenville, NC
Ratings by platform
- U.S. News: 4.25 / 5 (not stated in source)
- CareListings: 4.3 / 5 (★★★★★ 4.3) (4 reviews)
- Trustpilot (ec uhealth.org reviews page): 1 review (rating not shown in provided excerpt) (1 review)
What patients say
Patients praise
- Compassionate, supportive hospice experience for patients and families (including staff listening/explaining and being nurturing)
- Emphasis on comfort and care in a home-like setting
- Compassionate program elements (e.g., Memory Bear) and bereavement/support focus
Common complaints
- Customer service/communication complaints directed at ECU Health (e.g., delays, lack of follow-up)
In patients' words
"“They listened and were nurturing through the whole thing,” ... “If we didn’t understand something, they explained it.”"
— ECU Health story about an inpatient hospice house experience"“One nurse came in on her day off just to be with us. You don’t find people like that – they are angels on earth.”"
— ECU Health story about an inpatient hospice house experience"“Extremely Poor Customer Service” and “Heard nothing after one month so on 4/17/2023 I called her back… [still] heard not one word from them.”"
— Trustpilot review excerpt for ecuhealth.orgMore clinics in Greenville
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