Thrive Family Medicine | Physicians in Greenville, SC
Family Medicine • Greenville, SC
Ratings by platform
- Birdeye (Google 106): 3.7 out of 5 (106 reviews)
- Solv: 3.0 stars (not stated)
- Apple Maps: 2.6 out of 5 (5 ratings/reviews)
- WebMD: 4 ratings (average not shown) (4 reviews)
What patients say
Patients praise
- Caring/respectful clinicians and staff
- Efficient appointments and responsiveness (e.g., returning calls)
- Doctors recommended; some patients report long-term positive experiences
Common complaints
- Rude/unpleasant staff and perceived lack of compassion
- Harsh/strict arrival or check-in policies leading to patients being turned away/rescheduled
- Concerns about billing/visit cost changes (perceived higher cost)
- Low overall ratings on some platforms
In patients' words
"“Many, many people have complained about how ridiculous their arrival policy is and how patients are treated by the staff.”"
— Birdeye review snippet"“They treated .me like dirt... Desk staff was so unpleasant.”"
— Solv review snippet"“Waited several weeks for first visit... Arrived... Was told that I couldn't see the doctor because I was 9 minutes late...”"
— WebMD review snippet"“Very rude staff that is focused on making money not treating patients. Cold attitude...”"
— Apple Maps review snippet"“We have been seeing Dr Cecil for over 8 years and my whole family loves her and all of the staff there. They are always quick to return calls and respectful...”"
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