Greenfield Highlands Health Center

Patients praise

• Knowledgeable, caring, and compassionate providers
• Efficient, organized, and helpful office and lab staff in many interactions
• Comfortable and clean facility environment
• Strong collaborative care model with the broader Froedtert/Medical College of Wisconsin network
• Positive, trusting long-term relationships with specific primary care physicians

Common complaints

• Issues with front desk staff interactions and perceived lack of professionalism
• Concerns regarding medication management and prescription refill processes
• Perceived lack of clear communication or focus on patient health concerns during appointments
• Discrepancies in medical records/after-visit summaries