Froedtert RAYUS – Greenfield, WI
Radiology • Greenfield, WI
Ratings by platform
- Froedtert Health Official Site: 4.8 out of 5 (1315 ratings, 207 reviews)
- Expected Healthcare: 3.7 out of 5 (12 reviews)
What patients say
Patients praise
- Convenient scheduling compared to hospitals or clinics
- Friendly, professional, and courteous staff interactions reported by some patients
- Quick and smooth imaging processes for many users
- Clean and comfortable environment
Common complaints
- Concerns regarding unexpected billing/pricing (hospital rates vs. clinic rates)
- Negative experiences with scheduling and communication (e.g., lack of return calls, check-in instructions)
- Frustration with staff professionalism and customer service policies
In patients' words
"Always easier to schedule here than at hospital or clinic. Staff was friendly, professional, and courteous."
— User Review via LocalityBiz"Not a single person told me check-in was 30 minutes before my appointment... They were unapologetic and just told me I had to reschedule. Completely wasted my time."
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