Health Express
Urgent Care • Greeneville, TN
Ratings by platform
- Birdeye: 3.7 out of 5 stars (139 reviews)
- Trustindex.io: 4.6 out of 5 stars (548 total reviews)
What patients say
Patients praise
- Friendly and professional staff and medical providers
- High quality of medical care once seen by a provider
- Convenient walk-in service and ability to handle last-minute needs
Common complaints
- Long wait times, particularly during busy periods (e.g., COVID-19 testing)
- Concerns regarding billing issues, including unexpected out-of-pocket costs and billing disputes
- Occasional reports of unprofessional or dismissive staff attitude
In patients' words
"This is the best place I have ever walked into. The staff was so incredibly nice!"
— Yahoo Local"Staff is so professional and welcoming, Doctor Mohammed Ali, went above and beyond, to help me... Professionalism at its finest."
— Trustindex.io"Horrible place. Had to pay 150 out of pocket for a covid test and now there are trying to continue to mirror charge me. Hidden fees, rude when I called about it. Predatory business."
— Trustindex.ioMore clinics in Greeneville
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Patients praise: Caring and competent physicians · Physicians who listen and take time with patients.
Greeneville, TN | Urgent Care - Fast Pace Health
Patients praise: Professional and friendly staff members · Efficient online appointment system which reduces wait times for many patients.
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