Primary care at Prevea Health in Northeast Wisconsin
Family Medicine • Green Bay, WI
Ratings by platform
- Prevea East Mason Health Center (internal site): 4.5 out of 5 stars (based on 233 reviews) (233)
- Prevea Kewaunee Health Center (Birdeye): 4.5 out of 5 stars (based on 32 reviews) (32)
- ComplaintsBoard: 2.0 out of 5 stars (based on 8 complaints) (8 reported complaints)
What patients say
Patients praise
- Compassionate, kind, and knowledgeable medical staff
- Efficient and well-organized clinical processes in many departments
- Approachable clinicians and thorough explanations of care
- Welcoming and friendly environment at various health centers
Common complaints
- Perceived lack of compassion or dismissive attitude from some providers
- Frustration with appointment scheduling and administrative processes
- Unresolved patient complaints and communication issues
- Occasional complaints regarding billing and financial policies
In patients' words
"Dr. Ripp and her nurse are simply the best. They are kind, efficient, caring and knowledgeable... They always go the extra mile and always do what they promise to do."
— LocalityBiz review"The level of disrespect I experienced from Dr. Smullen today ensures that I will never return to this Prevea location... he questioned me multiple times, implying it was unnecessary and even condescendingly asking why..."
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