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Cardiology / Heart Center • Great Falls MT

CardiologyGreat Falls, MT

★★★★★4.6/546 reviews across 2 platforms

Ratings by platform

  • Healthgrades and Vitals (Dr. Michael Ritchie): 4.6 out of 5 (28 ratings (Healthgrades), 25 ratings (Vitals))
  • Vitals and US News (Dr. Jorge L. Castriz): 4.7 out of 5 (18 ratings (Vitals), 53 reviews (US News))
  • US News Best Hospitals (Benefis Health System): 85% (recommendation rate) (N/A)

What patients say

Patients praise

  • Appreciation for expert, life-saving cardiac care and diagnosis of complex conditions
  • High ratings for specific cardiologists noted for being kind, thorough, and professional
  • Positive experiences with staff who are described as compassionate and welcoming in smaller office settings

Common complaints

  • Concerns regarding scheduling delays and communication gaps between providers and health systems
  • Complaints about long wait times for appointments and follow-up care
  • Mixed reviews regarding bedside manner and over-confidence in treatment plans
  • Lower-than-average patient experience scores for hospitals in the region

In patients' words

"He saved my husband life. No doctor in Great Falls could figured out that my husband had a congenital condition."

Healthgrades (Dr. Michael Ritchie)

"The communication between Benefis and CMHVI leaves a lot to be desired."

AllUsCardiologists (Central Montana Heart and Vascular Institute)

"Wonderful doctor with great bedside manner! Takes his time with me and answers all my questions."

Vitals (Dr. Jorge L. Castriz)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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