Grapevine - CareNow Urgent Care
Urgent Care / MinuteClinic • Grapevine, TX
Ratings by platform
- Yelp, Solv Health, WebMD, BusinessYab: Approximately 3.7 - 3.8/5 (varies across platforms) (214 reviews on Yelp; 108 reviews on Solv Health)
What patients say
Patients praise
- Efficient, fast, and professional service reported by some patients
- Convenient online pre-registration and check-in app
- Compassionate and thorough bedside manner from specific medical providers
- Clean, comfortable facility with amenities like coffee and children's toys
Common complaints
- Long wait times and delays in room
- Poor communication and rude staff experiences
- Concerns regarding patient-doctor transparency and confidentiality
- Issues with facility hours and accessibility
In patients' words
"My physician was Tony Keeble, M.D. He spent time with me asking questions and answering all the ones I had... My husband went in the week before with the same thing and had just as good of an experience as I did."
— Unilocal User Review"Corrin was rude and the wait time was almost an hour in the room without any communication."
— Yelp User Review"I visited this location this morning for a drug screening. Myself and another patient arrived at 8:05am and the doors were locked."
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