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CVS Minute Clinic - Grapevine, TX - BlueHive

Urgent Care / MinuteClinic • Grapevine, TX

★★★★☆4.4/599 reviews across 1 platforms

Ratings by platform

  • CVS/MinuteClinic Official Site: 4.4 out of 5 stars (99 ratings)

What patients say

Patients praise

  • Some patients report positive experiences with kind and knowledgeable providers
  • Convenience for minor illnesses and preventive services
  • Professional and efficient service mentioned by some visitors

Common complaints

  • Reports of rude, abrupt, and dismissive behavior by some staff members
  • Concerns about high costs, surprise billing, and billing insurance when paying cash
  • Dissatisfaction with the quality of care and perceived lack of assistance

In patients' words

"Phillipa Modebelu, NP was incredibly rude, abrupt and dismissive. That was before she began yelling at me. Today was the worst medical experience of my life and I left in tears."

— LocalityBiz User Review

"The provider was extremely kind and Knowledgeable. Staff was professional, knowledgeable, explained things well and had..."

— CVS/MinuteClinic Official Site Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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