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Baylor Scott & White Medical Center – Grapevine

Surgery • Grapevine, TX

★★★☆☆3.0/5519 reviews across 4 platforms

Ratings by platform

  • MedicalRecords.com: 3.2/5 (192 reviews)
  • Yahoo Local: 3.0/5 (163 reviews)
  • Apple Maps: 2.8/5 (164 reviews)
  • Facebook: 86% recommend (1,276 reviews)

What patients say

Patients praise

  • kind and caring nursing staff
  • exceptional support during childbirth and lactation consulting
  • positive experiences with specific physicians
  • efficient and accommodating care for certain procedures

Common complaints

  • rudeness and unprofessional behavior by staff and nurses
  • long wait times in the emergency room
  • lack of adequate medical attention or delays in care for urgent conditions
  • insufficient accessibility assistance for elderly or disabled patients

In patients' words

"We came for my dad to have a bone biopsy and the staff has been exceptional!! Our nurse was Bhavani and she did a great job explained everything and was so accommodating."

— Yahoo Local Review (2026)

"I've been here about an hour with my parent, brought in with symptoms of a heart attack. ... No EKG for an hour. No doctor has seen us yet. ... the nurse was so rude to us."

— MedicalRecords.com Review

"On thursday, i had to have a medical procedure. I am 70, i have kidney cancer. My wife is disabled. Yet She had to push me in a wheel chair in what equals at least 100 yards. There was no one..."

— Yahoo Local Review (2026)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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