Granite City Urgent Care
Emergency Medicine • Granite City, IL
Ratings by platform
- Birdeye: 2.6/5 (24 reviews)
- Apple Maps: 2.9/5 (29 reviews)
- Solv Health: 2.3/5
- Yelp: 2.9/5 (28 reviews)
What patients say
Patients praise
- Efficient and quick service/minimal wait times
- Professional, knowledgeable, and caring medical providers
- Convenient walk-in access without appointments
- Thorough and informative examinations
Common complaints
- Rudeness or poor attitude from front desk staff
- Inconvenient closing times or turning away patients before official closing time
- Concerns about facility cleanliness
- Perceived lack of empathy or professionalism in certain medical interactions
In patients' words
"Arrived at 740pm with my daughter who had a sore throat. Three lazy ladies sitting at the front desk, one black lady claiming that they are done for the day... Why work at a place to help sick people if you aren’t about that mission statement."
— Birdeye User Review"It was clean, and the workers were professional and inviting. I walked in and never even had to sit in the waiting area. The entire visit took 20 minutes total... The doctor really listened and understood my concerns."
— LocalityBiz User ReviewMore clinics in Granite City
SSM Health Cardinal Glennon Pediatrics
Patients praise: Providers are described as amazing, favorites, and informative · Staff are commended for explaining procedures clearly and answering questions thoroughly.
Clarkson Eyecare
Patients praise: professional and thorough eye care (for specific providers like Dr. Joann Adams) · convenient operating hours.
Quantum Vision Centers
Patients praise: Thorough and knowledgeable clinical examinations · Friendly, professional, and efficient staff interactions.
Bradford Vision Center
Patients praise: Professional and attentive eye care by Dr. Bradford · Clean, bright, and pleasant office atmosphere.
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