Granite City Urgent Care - Urgent Care Walk-in Clinic
Emergency Medicine • Granite City, IL
Ratings by platform
- Birdeye: 2.6/5 (24 reviews)
- Apple Maps: 2.9/5 (29 reviews)
- Solv Health: 2.3/5
- Yelp: 2.9/5 (28 reviews)
What patients say
Patients praise
- Efficient and quick service/minimal wait times
- Professional, knowledgeable, and caring medical providers
- Convenient walk-in access without appointments
- Thorough and informative examinations
Common complaints
- Rudeness or poor attitude from front desk staff
- Inconvenient closing times or turning away patients before official closing time
- Concerns about facility cleanliness
- Perceived lack of empathy or professionalism in certain medical interactions
In patients' words
"Arrived at 740pm with my daughter who had a sore throat. Three lazy ladies sitting at the front desk, one black lady claiming that they are done for the day... Why work at a place to help sick people if you aren’t about that mission statement."
— Birdeye User Review"Walked in at 4:36p on a Sunday, my daughter and I both got turned away because they close at 5. If you don't accept patients after 4:30 maybe you should post that you close at 4:30."
— Apple Maps User Review"It was clean, and the workers were professional and inviting. I walked in and never even had to sit in the waiting area. The entire visit took 20 minutes total... The doctor really listened and understood my concerns."
— LocalityBiz User ReviewMore clinics in Granite City
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