Family Medicine in Grand Junction, CO - Intermountain Health
Family Medicine • Grand Junction, CO
Ratings by platform
- Intermountain Health Provider Profile (Dr. Katelyn M. Deveraux): 4.9/5 (367 ratings, 82 reviews)
- Intermountain Health Provider Profile (Dr. Gregory C. Reicks): 4.9/5 (310 ratings, 47 reviews)
- Intermountain Health Provider Profile (Kathryn A. McCullough, NP): 4.8/5 (317 ratings, 42 reviews)
- Intermountain Health Provider Profile (Dr. Katy Rieves): 4.7/5 (288 ratings, 40 reviews)
- CMS HCAHPS (St. Mary's Regional Hospital): 3/5 stars (846 completed patient surveys)
What patients say
Patients praise
- High patient satisfaction ratings for individual family medicine providers, with many doctors/NPs receiving scores around 4.7–4.9 out of 5
- Patients frequently praise providers for being attentive, thorough, and effective listeners who do not make them feel rushed
- Appreciation for professional, knowledgeable, and caring medical staff in outpatient settings
Common complaints
- Patient reports of administrative difficulties, including billing errors and unreturned phone calls
- Concerns about appointment availability and overbooking at primary care clinics
- Reports of dissatisfaction with front-desk staff in some locations
- Mixed experiences in emergency and hospital settings, with some complaints regarding communication and responsiveness
In patients' words
"They are overbooked to the point of abject negligence. Six weeks+ scheduling for serious medical issues. You may as well not even have a doctor at this point."
— LocalityBiz Review for Patterson Primary Care Clinic"Dr. Deveraux listened attentively to my child and asked good questions to determine her best recommendations moving forward. She we didn't feel rushed."
— Intermountain Health Provider Review"Dr. REICKS, Takes his time, thinks about my issues and resolves my problems. We talk about options that best fit me. We do blood work. He responds with problem solutions that is best for me and my age. Greatful for my Dr."
— Intermountain Health Provider ReviewMore clinics in Grand Junction
Family Physicians of Western Colorado | Primary Care Partners
Patients praise: Specific providers praised for being thorough, good listeners, and professional · Convenient, central location in Grand Junction.
Patterson OB-GYN & Midwifery Clinic
Patients praise: Highly knowledgeable and compassionate providers · Patients feel heard and not rushed during appointments.
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Grand Junction Gastroenterology
Patients praise: High satisfaction with medical and nursing staff professionalism and bedside manner · Efficient and streamlined procedure processes.
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