Vascular Care and Treatments | Nebraska Medicine Omaha, NE
Vascular Surgery • Grand Island, NE
Ratings by platform
- Birdeye (Nebraska Medicine Heart and Vascular Center at Durham Outpatient Center): 3.3 / 5 (12 reviews)
- Birdeye (Nebraska Medicine Nebraska Medical Center): 1.9 / 5 (24 reviews)
- Nebraska Medicine (Jason R. Cook, MD, PhD): 4.8 / 5 (118 ratings, 19 comments)
- Nebraska Medicine (Jonathan R. Thompson, MD): 4.9 / 5 (127 ratings, 19 comments)
- Vitals (Dr. Katherine Brown, DO): 4.0 / 5 (8 ratings)
- Vitals (Dr. Brant N. Luebbe, MD): 4.3 / 5 (8 ratings)
- Vitals (Dr. Sarah B. Ongstad, MD): 4.0 / 5 (average rating 4.0)
What patients say
Patients praise
- Some clinicians/locations receive high ratings (e.g., Nebraska Medicine clinicians with ~4.8–4.9 out of 5)
- Generally positive experiences are mentioned in doctor-review excerpts (e.g., caring/thorough, listened, detailed evaluation)
Common complaints
- Complaints about poor communication/zero call backs and difficulty getting urgent questions answered
- Concerns about care quality and follow-up (e.g., discharge without adequate evaluation; aggressive/defensive behavior)
- Very low overall center rating on Birdeye for Nebraska Medical Center (1.9/5) suggests widespread dissatisfaction
- Complaints about staff organization/returning calls and patient treatment demeanor
- Reports of inadequate pain management and lack of post-surgery follow-up (per WebMD review excerpts)
In patients' words
"“Zero communication. Been waiting weeks for urgent questions to be answered and zero call backs, zero messages even though they keep promising a doctor will be in touch.”"
— Birdeye review excerpt for Nebraska Medicine Heart and Vascular Center at Durham Outpatient Center"“Dr. Biddle has always listened and put my concerns first.”"
— Birdeye review excerpt for Nebraska Medicine Heart and Vascular Center at Durham Outpatient Center"“They lack in organization, don’t return phone calls…fail to offer basic professional and common courtesies…”"
— WebMD review excerpt for Dr. John Park, MD (vascular surgeon, Omaha)"“Dr. Park performed surgery on my mother and didn’t bother seeing her after surgery…he didn’t prescribe any pain medications…His follow up and service to his patients are horrible.”"
— WebMD review excerpt for Dr. John Park, MD (vascular surgeon, Omaha)"“4.8 out of 5 (118 Ratings, 19 Comments)”"
— Nebraska Medicine doctor profile for Jason R. Cook, MD, PhDMore clinics in Grand Island
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