Twin Rivers Health Care – Better Care. Better You.
Urgent Care/Priority Care • Grand Island, NE
Ratings by platform
- Solv: 4.7 out of 5 average (with sub-scores: wait-time 3.9, quality of care 4.5, bedside manner 4.6, staff friendliness 4.5, facility cleanliness 4.6) (3,068 ratings and 683 reviews)
- Vitals: 4.3 (rating value shown as 4.3) (Not stated ("Be first to leave a review" on page snippet))
- Wheree: Not stated in snippet (reviews describe positives/negatives) (Not stated in snippet)
- therealinsurancelady.com (aggregated): 4.6 star rating (71 reviews)
What patients say
Patients praise
- Friendly/courteous staff and good bedside manner
- Timely care / minimal wait times in many reviews
- Good facility cleanliness in average cleanliness sub-score (4.6)
- Nurses/providers described as attentive and professional
Common complaints
- Some complaints about hygiene/unclean rooms or unclean appearance
- Mixed experiences with staff professionalism (e.g., gossip/unprofessional behavior)
- Check-in/administrative issues (paperwork) in some reviews
- Occasional dissatisfaction with diagnosis leading to perceived wasted copay
In patients' words
""Been there twice and the care is by far is the best. The nurses are not rude like at my Drs office and they actually call you back when you call them.""
— Twin Rivers Health Care – Patient Reviews (trurgentcare.com)""Horrible staff stand around and gossip unprofessional dirty rooms""
— Twin Rivers Urgent Care reviews on Solv (solvhealth.com)""Several users mentioned that the facility appeared unclean at times, raising concerns about hygiene practices within the clinic.""
— Wheree review summary for Twin Rivers Urgent CareMore clinics in Grand Island
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