Neurosurgery | Nebraska Medicine Omaha, NE
Neurosurgery • Grand Island, NE
Ratings by platform
- Nebraska Medicine Official Site: 4.8/5.0 (910 total ratings for the Neurosurgery Clinic at Clarkson Doctors North)
- Birdeye (general Nebraska Medical Center): 1.9/5.0 (24 reviews)
What patients say
Patients praise
- High patient satisfaction scores for individual Nebraska Medicine neurosurgery providers (typically 4.7–5.0/5.0)
- Providers perceived as friendly, courteous, and willing to explain complex conditions clearly
- High levels of confidence in provider concern for patient questions and worries
Common complaints
- Poor communication from medical departments
- Long wait times for appointments and responses
- Dissatisfaction with billing practices and unexpected charges
- Reports of inadequate post-surgical follow-up and patient care management
In patients' words
"4.9 out of 5 for friendliness/courtesy of the care provider."
— Nebraska Medicine Patient Ratings & Comments for Dr. William Thorell"I have yet to hear back from the neurology department about previous treatment... They seem to be stalling from all aspects on giving me answers."
— Birdeye review of Nebraska Medical Center"Try getting Dr. Jensen to return our phone calls after your surgery. His office staff is mean and unprofessional."
— RateMDs review for Dr. Ric E. JensenMore clinics in Grand Island
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