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Mark L. Keller, MD

Ears, Nose, and Throat (ENT) • Grand Island, NE

★☆☆☆☆1.0/51 review across 1 platform

Ratings by platform

  • Yelp/MapQuest (for a location in Hastings, NE): 1.0/5 (1 review)

What patients say

Patients praise

  • Appreciation for staff listening to concerns
  • Satisfactory outcomes for surgical procedures like tonsilloadenidectomy
  • Effective communication and problem identification by medical providers
  • Professionalism in hearing aid services

Common complaints

  • Reports of rude and inappropriate behavior by office staff
  • Complaints about loud office environment and refusal to accommodate requests to adjust it

In patients' words

"The office staff at this office are completely inappropriate and rude. The music in the office is very loud. The refused to close the door or turn the music down when asked."

— Yelp/MapQuest reviewer regarding a Midwest Ear, Nose & Throat Specialist location

"I cannot express my gratitude to Dr. Vong and her staff for listening to my concerns and achieving results. My son no longer has sleep apnea..."

— Midwest Ear, Nose & Throat Specialists testimonial page

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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