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Pediatric Neonatology Clinic | C. S. Mott Children's Hospital

NeonatologyGrand Haven, MI

★★★★★4.5/5453 reviews across 2 platforms

Ratings by platform

  • TrustReviewers.com: 4.5/5 (435)
  • Vivian Health: 4.1/5 (18)

What patients say

Patients praise

  • high-quality medical care for complex conditions
  • professional and compassionate staff in specialized units
  • strong national reputation in pediatric specialties
  • state-of-the-art facilities

Common complaints

  • long wait times in emergency services
  • perceived lack of urgency or care in specific urgent cases
  • concerns regarding administrative processes and policies for parents/caregivers

In patients' words

"They are the only Michigan Children's Hospital ranked nationally in 10 specialties. They have provided outstanding care for my granddaughter. They are excellent at what they do while being professional, kind, informative and compassionate at the same time."

TrustReviewers.com

"My 4-year-old child suffered a head injury and we were made to wait for 4 hours without being seen by a doctor. The lack of urgency and care for a child in need of medical attention is absolutely unacceptable."

A Better Place

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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