
Family Medicine & Primary Care
Primary Care • Grand Forks, ND
Ratings by platform
- Healthgrades (Dr. Paul Chan): 3.7/5 (10)
- Vitals (Dr. Jeffrey Eickman): 4.9/5 (10)
- Vitals (Dr. Eric Bakke): 3.4/5 (11)
- Healthgrades (Dr. Jamie Roed): 4.7/5 (9)
- US News (Dr. Kim Konzak-Jones): 5/5 (8)
What patients say
Patients praise
- Bedside manner and professional communication
- Thoroughness in examinations and patient care
- Willingness to listen to concerns and explain conditions clearly
- Respectful and caring staff members
Common complaints
- Difficulty with appointment availability or reaching the provider
- Concerns regarding diagnostic accuracy or feeling unheard by the provider
- Disagreement with treatment recommendations or focus (e.g., vaccination)
In patients' words
"Provider is very thorough and does not rush through visits. Will go over any and all questions that you have."
— Healthgrades (Dr. Paul Chan)"My kids and I have been seeing Dr. Eickman for many years and have always been treated with no humility and always great respect from him and his staff."
— Vitals (Dr. Jeffrey Eickman)"Dr Roed has a great bedside manner - unfortunately, he let me down in a major way... It took a physical therapist to sound the alarm... It's an advanced case of MS."
— Healthgrades (Dr. Jamie Roed)More clinics in Grand Forks
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