Medical Oncologists Near Me in Grafton, WI - Ascension
Cancer Care • Grafton, WI
Ratings by platform
- Birdeye (Aurora Cancer Care in Grafton): 3.3 out of 5 stars (8 reviews)
- BestProsInTown (Ascension Columbia St. Mary's Ozaukee - Grafton): Not explicitly stated as a star rating; overall positive feedback on professionalism and efficiency. (31 reviews)
What patients say
Patients praise
- Patients frequently commend clinical staff, including doctors and nurses, for being kind, caring, professional, and thorough.
- Some patients appreciate a personalized approach to care, noting that providers take the time to listen to their health concerns and explain treatment plans in detail.
- Timely and efficient service is highlighted in some positive experiences, along with appreciation for the supportive environment provided during cancer treatments.
Common complaints
- Patients have reported significant frustration with complex and opaque medical billing processes, including receiving unexpected or incorrect charges for routine visits and difficulty resolving these issues with the hospital administration.
- Some patients have expressed dissatisfaction regarding appointment management, specifically citing challenges with receiving timely follow-up appointments and clear communication about necessary lab work.
In patients' words
"Every visit has been one of cautious optimism and excellent info on the nature and progress of my smoldering myeloma."
— WebMD patient testimonial (for an oncologist in the area)"My radiation team, my Doctor and my nurses were the best. Having my first cancer treatments and nothing to compare my care team to, I can only speak about this experience. My team was great. Everyone made all 28 visits a very pleasant experience."
— Birdeye review (Aurora Cancer Care, Grafton)"Ever since Ascension was hacked/user error, things haven’t been the same! They can’t seem to get a follow up appointment right. Was never told I needed follow up lab work. Can’t get your prescription. Billing is terrible."
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