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Heart City Health

Women's Health • Goshen, IN

★★★★☆4.4/595 reviews across 1 platform

Ratings by platform

  • HelpConnectUsa: 4.4/5 (95 reviews)

What patients say

Patients praise

  • Compassionate and attentive care from some providers
  • Welcoming and clean facility environment
  • Clear communication of health plans by some clinical staff
  • Staff recognized as helpful and friendly by some patients

Common complaints

  • Long wait times for appointments and while at the clinic
  • Difficulties with prescription refill processes and continuity of care
  • Communication issues regarding medical records and documentation
  • Specific policy inconveniences, such as limits on the number of patients seen per family visit

In patients' words

"This is the saddest Dr s office I've ever been to! I'm diabetic, could not get them to get off their asses and do anything!... Appointment was scheduled at 4:50 and I couldn’t see the doctor until after 6. I expect to see my doctor at my SCHEDULED time not hours after."

— LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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