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Loden Vision Centers

Optometry • Goodlettsville, TN

★★★★★5.0/51,391 reviews across 1 platform

Ratings by platform

  • v2.mdidentity.com: 5.0/5 (1,391 reviews)

What patients say

Patients praise

  • high satisfaction with surgical outcomes, particularly LASIK and cataract procedures
  • frequent praise for the professional and accommodating nature of specific doctors, such as Dr. Hopkins and Dr. Doherty
  • many patients describe the staff as caring and the office environment as professional and upscale
  • successful, painless, and quick surgical experiences reported by numerous patients

Common complaints

  • reports of poor customer service and rude staff interactions
  • complaints regarding appointment scheduling, cancellations, and confirmation policies
  • frustration over fees for obtaining pupillary distance (PD) numbers for external eyewear purchases
  • instances of post-procedure concerns or dissatisfaction with outcomes

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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