OB/GYN - Premier Medical Group
Obstetrics and Gynecology (OB-GYN) • Goodlettsville, TN
Ratings by platform
- Birdeye (OB/GYN specific): 4.7/5 stars (431 reviews)
- Birdeye (General): 4.1/5 stars (1,386 reviews (General practice))
- Yelp (General): 2.1/5 stars (48 reviews)
What patients say
Patients praise
- High patient appreciation for specific OB/GYN providers, such as Dr. Jyotsna Korivi and Dr. Jeffrey Anderson
- Friendly and helpful staff in certain interactions
- Presence of helpful facilities like a nursing room in the waiting area for new parents
- Thorough and knowledgeable care reported by some patients
Common complaints
- Reports of long wait times for appointments and at the clinic
- Dissatisfaction with front desk customer service, including being ignored or unprofessional communication
- Difficulty reaching staff via phone (long hold times)
- Concerns regarding billing practices and prescription handling errors
- Occasional complaints about specific providers' bedside manner
In patients' words
"Had an amazing experience and always do whenever I come in! Especially grateful to be with such a wonderful provider such as Jyotsna Korivi, who is always super helpful and always gives me great advice for future care!"
— Birdeye review for OB/GYN"I have called several times, different times of day. They pick up phone and immediately put it on hold. Then never answer it. . . Do you all ever answer the phone?"
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