Golden | HCA HealthONE Consultants in OB/GYN
Women's Health • Golden, CO
Ratings by platform
- Birdeye (aggregating Google reviews): 4.1/5 stars (61 reviews)
What patients say
Patients praise
- Some staff members described as helpful by certain patients
Common complaints
- Dissatisfaction with billing practices, specifically regarding the coding of "annual" versus "problem" appointments
- Negative interactions with front desk and administrative/billing staff
- Perceived lack of attentiveness or expertise from providers concerning specific health issues like perimenopause
In patients' words
"To my surprise, I got a $300 bill in the mail because my appointment procedurally changed to a “problem appointment.”... Christine in the billing department came quickly to her defense, spoke over me, and argued with me."
— LocalityBiz/Patient Review"Terrible treatment from the receptionist. So bad I decided to go elsewhere to get my prenatal care... the first person was very helpful and setting me up with an appt..."
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