Geriatric Medicine of BCH - Boulder Community Health
Geriatric Health • Golden, CO
Ratings by platform
- MyBCH Portal: 4.8/5 (56 ratings) [Julie VanDuine, FNP]; 4.7/5 (173 ratings) [Koby Caplan, MD]; 4.8/5 (180 ratings) [Emilie Martel-Rousseau, NP]; 4.9/5 (157 ratings) [Elizabeth Lycett, MD] (Internal BCH portal ratings) (Various counts per provider)
- WebMD: 5.0/5 (6 ratings)
- Healthgrades (Dr. Elizabeth Lycett): 3.7/5 (6 ratings)
- U.S. News & World Report (Dr. Elizabeth Lycett): 5.0/5 (499 ratings)
What patients say
Patients praise
- High ratings for several specific geriatric medicine providers
- Appreciation for comprehensive, specialized care for older adults
- Positive feedback regarding staff professionalism and compassionate care from certain team members
Common complaints
- Reports of perceived unprofessional, critical, or dismissive conduct by some individual providers
- Frustration regarding administrative processes, such as appointment cancellations or scheduling challenges
- BBB reports of unaddressed complaints at the organizational level
In patients' words
"I have never witnessed, or been the victim of such a display of cruelty and arrogance towards a vulnerable patient. On a far better note, her NP was compassionate and professional which this MD was unable to pull off."
— Healthgrades user review regarding Dr. Elizabeth Lycett"At Boulder community health I swear I'll die of incompetence long before I die of heart disease. I was litterally standing in line at the check in desk when I got a call saying my appointment was cancelled, because I was 15 minutes late."
— Better Business Bureau user review (General BCH facility)More clinics in Golden
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