Nathan Littauer Hospital - NYS Health Profiles
Internal Medicine • Gloversville, NY
Ratings by platform
- Healthgrades: 66% of patients gave a rating of 9 or 10 and 61% would definitely recommend the hospital (Based on HCAHPS survey data via Healthgrades)
- NursingHomeDatabase.com: 1 out of 5 stars (Overall Rating) (Based on CMS data for the associated nursing home facility)
What patients say
Patients praise
- Instances of positive interactions with specific doctors and nursing staff
- Some patients reported a clean and comfortable environment, particularly in updated areas like the emergency room
- Commitment to collecting patient feedback through surveys for primary and specialty care clinics
Common complaints
- Complaints regarding administrative and billing processes, including alleged double billing and unexplained charges
- Reports of unprofessional or rude staff behavior
- Concerns about inconsistent patient care, bedside attention, and delays in response times
- Nursing home facility has a low CMS overall rating and history of complaint investigations related to resident care and protection
In patients' words
"The minute I got there I was immediately treated. The new rooms are beautiful, clean and the atmosphere was comfortable... Everyone addressed my needs and made sure I was comfortable."
— Nathan Littauer Hospital Patient Testimonial"Erica McGregor is rude, extremely unprofessional, and borderline verbally abusive... The billing department runs a clownshow with double billing and unexplained charges."
— Review from Seniors.fyi regarding the nursing home facilityMore clinics in Gloversville
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