Northwestern Medicine Gastroenterology Glenview Outpatient Center
Gastroenterology • Glenview, IL
Ratings by platform
- Yelp: 3.3 out of 5 stars (25 reviews)
- Birdeye (Google reviews): 2.8 out of 5 stars (4 reviews)
- ExpectedHealthcare: 3.0 out of 5 stars (2 reviews)
What patients say
Patients praise
- Professionalism and kindness of specific medical staff and physicians
- High quality of medical care and expertise provided by individual doctors
- Convenience of the location and facility amenities
- Helpful and courteous frontline staff members reported by some patients
Common complaints
- Long wait times and delays in being called for appointments
- Concerns regarding administrative staff communication and professionalism
- Perceived lack of empathy or compassion from some staff members
- Instances of feeling unheard or left with unanswered questions after consultations
In patients' words
"He is unfailingly warm and yet professional. Even when short on time he refuses to telegraph that to the ..."
— Patient review of Dr. Darren M. Brenner on Northwestern Medicine website"I had an appointment @ 2:45 checked in online and arrived at the office at 2: 50 i was told to have a seat and wait until my name was called. ... i waited til 3:30 ... made me feel completely [lacking] empathy or compassion."
— Patient review of Northwestern Medicine Glenview Outpatient Center on LocalityBizMore clinics in Glenview
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