Orthopedics at Hudson Headwaters
Orthopedics • Glens Falls, NY
Ratings by platform
- Healthgrades (for Dr. Adam Brod): 4.9 out of 5 stars (based on 71 reviews) (71 reviews)
- Vitals (for Dr. Richard A. Saunders): 3.3 out of 5 stars (3 reviews)
- Birdeye (for Orthopedic Specialists of Glens Falls Hospital): 1.0 out of 5 stars (1 review)
What patients say
Patients praise
- many patients found specific surgeons and providers to be knowledgeable and professional
- instances of excellent, kind, and efficient care from clinical teams reported
- some patients expressed confidence in treatment outcomes and advice received
Common complaints
- reports of poor communication and dismissive attitude from staff/providers
- complaints regarding long wait times and delays in scheduling follow-ups or procedures
- some patients expressed frustration over lack of pain resolution and unresolved concerns
In patients' words
"Everyone that worked with me yesterday at my consultation appointment, why professional and kind. I felt that Dr. Brod explained my [condition] in a way that gave me confidence."
— Healthgrades patient review (Dr. Adam Brod)"A nurse came to me and stated emphatically Get UP! the patient who was there before you had Scabies... [The doctor] ignored most questions I had and was upset when I said that he hurt my knee causing more pain."
— Vitals patient review (Dr. Richard A. Saunders)"No one called me to schedule my follow up which I was told they would... Could not get a human on the phone was not getting calls back until I left a voicemail saying I was coming in office to schedule."
— Birdeye patient review (Orthopedic Specialists of Glens Falls Hospital)More clinics in Glens Falls
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