Orthopedic Clinic in Glens Falls, NY
Orthopedics • Glens Falls, NY
Ratings by platform
- Healthgrades (Dr. Adam Brod): 4.9 out of 5 stars (71 ratings)
- Birdeye (Orthopedic Specialists of Glens Falls Hospital Acute Care): 1.0 out of 5 stars (1 rating)
- Vitals (Dr. Douglas M. Petroski): 2.0 out of 5 stars (11 reviews)
- Vitals (Dr. Richard A. Saunders): 3.3 out of 5 stars (3 reviews)
- Vitals (Dr. Jeffrey C. Gundel): 4.2 out of 5 stars (multiple reviews)
What patients say
Patients praise
- Clinical expertise and successful surgical outcomes (hip/shoulder replacements, carpal tunnel)
- Professional, kind, and attentive nursing/surgical staff
- Efficient care, particularly for acute walk-in injuries
- Doctors who listen to concerns and explain options clearly
Common complaints
- Difficulty reaching office staff by phone and scheduling appointments
- Issues with outsourced billing and insurance processing
- Reports of dismissive, cold, or unprofessional provider interactions in some instances
- Concerns regarding limited time spent with patients during appointments
In patients' words
"Dr. Stein has been awesome while dealing with my joint issues. He listens, offers suggestions, and is gentle and empathetic. Highly recommend."
— OrthoNY Physician Website"However, it is nearly impossible for someone to answer the phone at the office while making appointments or changing an appointment. It gives me the impression that Ortho New York is taking on too many patients and/or they don’t have enough office help."
— OrthoNY Patient Review (via LocalityBiz/Healthgrades)"Great staff. From start to finish. Friendly, attentive and maticulous. Can’t say enough about Dr. Johnson. I feel lucky that he was my surgeon."
— OrthoNY Physician Website"Rude and has the personality of a shoe... Does not listen, could care less about his patients... Stay FAR, FAR AWAY."
— Dr. Douglas Petroski Vitals ReviewMore clinics in Glens Falls
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