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Family Medicine & Primary Care

Primary Care • Glendale, AZ

What patients say

Patients praise

  • physicians who are knowledgeable, caring, and attentive listeners
  • thorough explanations of health conditions and treatment plans
  • professional and compassionate bedside manner
  • accessibility and responsiveness of some providers
  • well-organized and clean office environments reported by some patients

Common complaints

  • unprofessional or rude office staff and receptionists
  • long wait times and difficulty scheduling appointments
  • feeling rushed during appointments
  • dismissive attitude from some physicians
  • issues with administrative tasks like referrals and test results
  • inability to reach the doctor directly or speak with them about concerns

In patients' words

"I never feel rushed with Dr. Gen. He listens to all of my concerns and provides thoughtful, reassuring responses."

— Adventist Health patient review for Dr. Dmitriy Y Gen

"This was by far the WORST doctor I have ever met. She made no time to hear my issues out. She simply came in the door and had her agenda and tried to leave on me three times."

— Healthgrades patient review for Dr. Maryam Tabrizi

"Doctor is fine. Staff is atrocious... I had a very very important referral... [it] was sent on the 13th day. This is unacceptable as it was for a broken neck."

— Healthgrades patient review for Dr. Ramon Pascua

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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