Obstetrics and Gynecology - Glendale - Adventist Health
Obstetrics & Gynecology • Glendale, WI
Ratings by platform
- Yelp (Women's Health practice): 4.0/5 (42 reviews)
- Adventist Health Glendale (Dr. Shirley Chan): 4.7/5 (53 ratings)
- Zocdoc (Dr. Nathalie Nguyen): 4.73/5
- Healthgrades / CMS HCAHPS: 67% recommend hospital (1,412 surveys (historical))
What patients say
Patients praise
- Some patients report providers are attentive, kind, and professional
- Positive experiences with specific doctors and nursing staff mentioned in individual reviews
- Hospital receives recognition for patient safety and quality of care metrics
- Some patients appreciate the thorough, step-by-step communication during care
Common complaints
- Difficulty reaching staff by phone and long hold times
- Concerns regarding billing and administrative processes
- Complaints about staff being perceived as rude or lacking compassion
- Mismatches in medical philosophy between providers and patients
- Reports of delays in prescription fulfillment
In patients' words
"Dr.Chan provided the adequate care based on my medical condition and factors that presented during my delivery/ pregnancy. She made me feel safe and listen to my concerns."
— Adventist Health Glendale Provider Review"I have tried calling the office multiple times and I have pressed every prompt from scheduling to infectious disease and NO one answers the phone I let it ring till it hangs up on you."
— Birdeye Patient Review"The bills just keep on coming, 6.5 months after the hospital stay."
— Better Business Bureau (BBB) ReviewMore clinics in Glendale
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