Primary Care Doctors & Physicians in Glendale, AZ - Oak Street Health
Internal Medicine • Glendale, AZ
Ratings by platform
- Oak Street Health Official Website (Glendale location): 4.62 out of 5 stars (Not explicitly stated total count for Glendale site, but listing mentions 4.62 rating)
- Trustpilot: Generally low/negative on third-party aggregators (115 (Trustpilot))
- Better Business Bureau (Corporate Profile): Generally negative customer reviews
What patients say
Patients praise
- Some patients appreciate the dedicated, personalized care model for seniors
- Helpful and caring staff members identified by some reviewers
- The facility offers a combination of healthcare and community social activities
- Focus on preventive care and Medicare benefit management
Common complaints
- Frequent, unsolicited, or harassing phone calls and text messages regarding appointments and tests
- Long wait times for appointments and while at the clinic
- Concerns over unnecessary testing and high-pressure sales tactics for medical services
- Frustration with staff professionalism and perceived lack of access to actual MDs vs. nurse practitioners
- Reports of difficulty scheduling or being refused as a patient
In patients' words
"Constant harassment to make unnecessary appts. Constant calling even when u request do not call list. Unrelenting need for stupid tests..."
— Better Business Bureau Customer Review"About a week before my return date I began getting annoying Texts and phone calls almost every day about my appointment. On my return visit, I waited for about 2 hours to see a nurse then another hour to see the doctor."
— Trustpilot Review"Many people staff professional, caring, and helpful."
— Trustpilot Review SummaryMore clinics in Glendale
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