Gastroenterologist in Glendale, AZ - Arizona Digestive Health
Gastroenterology • Glendale, AZ
Ratings by platform
- Yelp/Apple Maps (Arizona Digestive Health Glendale): Approximately 2.3 out of 5 stars (Yelp/Maps) (28-29 reviews)
- WebMD (Provider-specific): High patient praise (WebMD) (106 reviews for Dr. Mahesh Mokhashi)
- Banner Health (Provider-specific): 4.8 out of 5 stars (Banner Health) (~190 ratings for Dr. Jalpa Patel)
What patients say
Patients praise
- Many individual gastroenterologists associated with the practice are highly regarded for their clinical expertise and bedside manner
- Patients frequently praise doctors for thorough explanations and for taking the time to listen to concerns
- Some patients report a positive, smooth experience with office staff and nurses
Common complaints
- Difficulties with administrative tasks such as scheduling, cancellation policies, and communication with staff
- Reports of unresponsive billing departments and unexpected charges
- Complaints regarding being unable to reach staff or get timely responses to messages
- Isolated reports of perceived dismissive or unprofessional bedside manner by certain providers
In patients' words
"Never have I had such a poor experience. They are not helpful at all. You never get to speak to anyone."
— Yelp reviewer"Dr. Mokhashi and his team are excellent. He recently performed my endoscopy and from the time I walked through the door I felt that everyone went above and beyond to make sure that I felt comfortable."
— WebMD reviewer"Charged $360.00 for cancellation because only 2 days notice given and they said 3 days is required."
— BBB reviewerMore clinics in Glendale
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