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Black Hills Orthopedic & Spine Center

Orthopedics • Gillette, WY

★★★★★4.8/5141 reviews across 2 platforms

Ratings by platform

  • PainClinics.com: 4.8/5 (141 reviews)
  • WebMD (1 review)

What patients say

Patients praise

  • professional and kind staff
  • informative and knowledgeable doctors
  • successful surgical outcomes
  • efficient appointment process and minimal wait times

Common complaints

  • poor follow-up communication
  • impersonal and aggravating phone system

In patients' words

"My appointment with Dr. Chilvers was beyond excellent. She was very informative and was so easy to visit with about what options I had. She's the absolute best!"

— Black Hills Orthopedic & Spine Center Website

"Okay treatmentst the Gillette facility but very poor followup or attention when calling for later care. Also, a very impresonal and aggravating phone sydtem."

— WebMD

"The whole experience was very good. This was my 3rd time there. No complaints any of the times. The staff was very friendly and I really like Dr. McEleney. He has a great sense of humor. Very good experience."

— Orthopedic Reviews

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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