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Germantown, TN | Urgent Care - Fast Pace Health

Germantown, TN | Urgent Care - Fast Pace Health

Urgent Care • Germantown, TN

★☆☆☆☆1.3/535 reviews across 2 platforms

Ratings by platform

Facebook (Fast Pace Germantown TN page): 92% recommend (10 reviews) (10 reviews)
Yelp (Fast Pace Urgent Care brand): 2.4/5 average (7 reviews) (7 reviews)
Trustpilot (www.fastpacehealth.com): 1 out of 5 stars (sample rating) (28 reviews (TrustScore context))
Fast Pace Health Germantown location page (site claims): 4.9 (rating shown on page) (697 reviews (as shown on page))

What patients say

Patients praise

Low/fast access and no appointment requirement are highlighted on the Germantown clinic page
Some customers on Facebook indicate they would recommend the clinic
Some BBB customer reviews indicate positive care/experience (example excerpt)

Common complaints

Low star ratings/dissatisfaction on major review sites (e.g., Yelp average 2.4; Trustpilot sample shows 1/5)
Customer complaints to BBB indicate issues including rude staff, delays/omitted treatment, and account/billing or service problems

In patients' words

"“I went there on the 16th with a possible broken finger. They were told at the next about my finger. At no point told me the xray tech was not there.”"

— BBB customer reviews page for Fast Pace Health Urgent Care Clinic

"“Our Germantown, TN walk-in urgent care clinic… (Hours Monday: 8:00 AM – 8:00 PM.)”"

— Bluehive provider listing for Fast Pace Health Urgent Care - Germantown

"“I visited FastPace Health… The staff was wonderful.” (review snippet)"

— Trustpilot review page for www.fastpacehealth.com

"“I went into fast pace health… [staff] was so rude… proceeded to grab and pull my ear… nurse doesn’t even give me all the shots… wanted me to come back… done not going back in because way I was treated.”"

— BBB complaints page for Fast Pace Health Urgent Care Clinic