Psychiatrists in Germantown, WI - American Behavioral Clinics
Psychiatry • Germantown, WI
Ratings by platform
- Yelp: 2.3/5 (42 reviews)
- ABA Navigator: 4.5/5 (30 reviews)
What patients say
Patients praise
- Some patients reported positive experiences with specific therapists
- Initial reception/intake experiences were professional for some patients
Common complaints
- Poor communication and responsiveness, including difficulty reaching staff by phone or getting return calls
- Issues with office staff being dismissive, rude, or lacking empathy
- Complaints regarding administrative errors, including billing issues, hidden charges, and difficulties processing prescriptions/authorizations
- Dissatisfaction with treatment, including concerns about medication management and lack of established treatment plans
- Strict policies on missed appointments leading to termination of care
In patients' words
"This psychiatrist was extremely hard to get contact of, and I faced consequences for it even though I put in all my effort and got back none."
— ABA Navigator user review"...consistently failed to receive bills in the mail and would be pestered by office staff calling asking to make payments I had no record of. office staff was often very dismissive as well."
— Yelp user review"The receptionist at the Greenfield location is very rude. Will cut you off when you are trying to be helpful and has no empathy in her voice."
— Find Rehab Centers user review
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