Germantown Therapy | Orthopaedic Associates of Wisconsin
Physical Therapy • Germantown, WI
Ratings by platform
- Birdeye (Aggregate): 4.8/5 (3,107)
- Better Business Bureau: Not BBB Accredited (1 unresolved complaint)
What patients say
Patients praise
- Specialized orthopedic care and sports medicine expertise
- Range of services including physical and occupational therapy
- Positive patient testimonials highlighting successful recoveries
Common complaints
- Poor customer service and communication difficulties
- Confusion over medical billing and price estimates
- Difficulty in resolving formal complaints
- Perceived lack of compassion from some staff members
In patients' words
"I wish I didn't have to give this place any stars... They wouldn't even give me a hip injection... I am in tears just writing this review."
— Birdeye User Review"Excellent care. Amazing staff. Poor customer service. Lack of compassion. Repeat calls and mixed communication between doctors/technicians and front desk."
— Yelp User ReviewMore clinics in Germantown
PT Clinic in Germantown, WI - PT Solutions Physical Therapy
Patients praise: Friendly and professional staff · Attentive and personalized patient care.
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