West Cancer Center: Home
Oncology • Germantown, TN
Ratings by platform
- Yelp (West Cancer Center Germantown): 2.7 out of 5 stars (49 reviews)
- Facebook (West Cancer Center & Research Institute): 94% recommendation rate (651 reviews)
- Birdeye (Margaret West Comprehensive Breast Center): 4.9 out of 5 stars (110 reviews)
What patients say
Patients praise
- compassionate, caring, and friendly nursing and medical staff
- thorough and personalized treatment plans
- nurturing and supportive environment for patients and families
- high-quality medical care and expertise
Common complaints
- long wait times and appointment delays
- administrative and communication challenges in hospital processes
- isolated reports of unprofessional staff behavior and perceived incompetence
In patients' words
"From the moment I stepped up to the desk, I was treated like I was their only patient! Dr. Richard Fine was nothing short of superb. This cancer center is on the level with the greats like Mayo or John's Hopkins."
— LocalityBiz Review"Courtney with Dr. Gilmores office is INCREDIBLY unprofessional and likes to blame other staff members for the delay of care she creates. Highly recommend Dr. Gilmore and all other staff but also recommend you request her to not be involved in your care."
— Birdeye ReviewMore clinics in Germantown
Cancer Care - Methodist Le Bonheur Healthcare
Patients praise: Compassionate, supportive nursing and medical staff · Personalized, patient-centered approach to care plans.
Memphis, TN - Western Radiation Oncology
Patients praise: Helpful and understanding staff members in specific departments (e.g., blood taking, reception) · Recognition of individual doctors for their expertise and quality of care.
Cancer Care - Milwaukee
Patients praise: Highly skilled and compassionate medical staff (doctors, NPs, and nurses) · Thorough and efficient care delivery.
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