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Memphis, TN - Western Radiation Oncology

OncologyGermantown, TN

★★★☆☆2.7/549 reviews across 1 platforms

Ratings by platform

  • Yelp (West Cancer Center): 2.7 out of 5 stars (49 reviews)
  • WebMD (West Cancer Care): Not numerically specified (1 review)

What patients say

Patients praise

  • Helpful and understanding staff members in specific departments (e.g., blood taking, reception)
  • Recognition of individual doctors for their expertise and quality of care
  • Improved quality of life reported by some patients

Common complaints

  • Difficulty with administrative tasks and medication refills
  • Concerns regarding patient communication and lack of physical examinations by physicians
  • Reports of delays in treatment scheduling
  • Allegations of misdiagnosis

In patients' words

"The techs in radiation are excellent.. I had two drs .. Farmer and Vidal. They were nice but neither ever look at my breast or examine me.. I didn’t like them telling I shouldn’t be feeling anything.. I have extreme radiation burns .. they both made me feel like I wasn’t important.."

WebMD Review

"However every month my loved one runs out of his medication and getting refills is almost impossible. You have to leave a message and are not able to speak to the person you need directly."

LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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