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Cancer Care - Milwaukee

OncologyGermantown, WI

★★☆☆☆2.1/5162 reviews across 3 platforms

Ratings by platform

  • Froedtert Germantown Health Center (Birdeye): 4.0 out of 5 (47 reviews)
  • Aurora Cancer Care (Grafton, Birdeye): 3.3 out of 5 (8 reviews)
  • ComplaintsBoard (Aurora Health Care): 1.1 out of 5 (107 complaints (Aurora Health Care system-wide))

What patients say

Patients praise

  • Highly skilled and compassionate medical staff (doctors, NPs, and nurses)
  • Thorough and efficient care delivery
  • Friendly and professional atmosphere at some locations
  • Convenient access to services and modern facilities

Common complaints

  • Billing disputes and confusing medical charges
  • Difficult communication with phone nurses and staff responsiveness
  • Inconsistent coordination between medical teams
  • Concerns regarding over-reliance on nurse practitioners versus MDs
  • Perceived lack of respect or empathy in some interactions

In patients' words

"Shady billing practices... I called their billing dept to discuss and was basically told to pins sand."

Froedtert Germantown Health Center patient review

"My experience at the Clinical Cancer Center at Froedtert has always been an excellent one. The staff has been friendly, respectful and helpful."

Froedtert & MCW patient story

"None of the dr.s or thst entire hospital talk to each other. No information exchanged... Piss poor attitudes from some of the drs an nurses."

Aurora Cancer Care patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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