Palliative Care Program - Froedtert
Hospice Care • Germantown, WI
Ratings by platform
- Birdeye (Aggregated): 4.0 out of 5 stars (47 reviews)
- OpenDataNY: 4.7 out of 5 stars (9 ratings)
What patients say
Patients praise
- Friendly, professional, and helpful staff and nursing teams
- High-quality care from specific primary care physicians who listen and show genuine concern
- Clean, modern, and comfortable facility environment
- Efficient wait times reported by many patients for general clinic services
Common complaints
- Shady or complex billing practices, particularly surrounding diagnostic vs. annual physical coding
- Rudeness from phone staff or nurses in some instances
- Difficulty accessing MD providers, with reports of excessive reliance on nurse practitioners
- Long wait times or communication issues regarding follow-up appointments
In patients' words
"Shady billing practices... I had some questions during my visit which prompted them to change my visit from an annual (covered by insurance) to a diagnostic (not covered by insurance) and got billed for things I shouldn’t."
— LocalityBiz User Review"I have the BEST doctor ever. I have been going here for 18+ years & wouldn’t go anywhere else."
— Birdeye User ReviewMore clinics in Germantown
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